Grosvenor Pulford Hotel

Grosvenor Pulford Hotel Weddings

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Grosvenor Pulford Hotel & Spa Wedding Open Evening – Wednesday 24th April (6pm - 8pm)

Taking place from 6pm to 8pm, the event is your ideal opportunity to view our stunning, contemporary facilities as you plan your big day.

Our flagship Grosvenor Suite will be setup for both a civil ceremony and wedding breakfast, whilst you’ll also have the chance to meet a selection of specially selected exhibitors who provide a host of services in the wedding industry including:

• Photographers
• Wedding cakes
• Videographers
• Bridal gowns and men’s attire
• Wedding cars
• Entertainment services
• Beauty services

It’s also the ideal opportunity to meet our wedding coordinator and discuss your options for holding a wedding at the Grosvenor Pulford Hotel and Spa in person.

Situated on the Cheshire and North Wales border between Chester and Wrexham, the hotel is surrounded by stunning landscapes and beautiful grounds, creating the perfect backdrop for a wedding ceremony.

For more information about the event contact us on 01244 570 560 or weddings@grosvenorpulfordhotel.co.uk.

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Awarded “Best Venue in Cheshire” at the County Brides North West Wedding Awards 2021, Grosvenor Pulford Hotel & Spa’s opulent wedding facilities blend modern style with classical elegance. The four-star venue is located on the Welsh border and in close proximity to the city of Chester.

Host an intimate ceremony or reception in our Belgrave and Westminster suites, celebrate on a grander scale with up to 200 guests in the Grosvenor Suite or choose to say your “I dos” in our licensed lakeside gazebo, ideal for romantic outdoor nuptials. Fall in love with the picturesque grounds: from the romantic lakeside and gardens to the unique Asian Sensory Garden, these stunning areas serve as the idyllic backdrop for wedding portraits you will love for years to come.

Whatever your requirements, we offer a variety of wedding packages starting from just £5300 for 60 day guests and 100 evening guests. Our dedicated Weddings team are experts in creating celebrations as unique and special as your love story so far, with an assortment of all-inclusive wedding offers which cover every detail.

Allow your memories of a lifetime to last even longer at this premier venue.  Recharge from your big day with an indulgent escape at Spa by Kasia. Dine in casual luxury in Palm Court, the captivating garden room restaurant like no other. Or, unwind in the warm welcome of the nautical-themed Nelson’s gastropub and bar.  Plus, invite your guests to relax in one of 75 beautiful bedrooms as they join together to celebrate your love on an unforgettable day.

Wedding Venue Overview and Facilities

• Total No. of bedrooms—73
• No. of function rooms—4
• Civil license—Yes
• Same Sex Marriage—Yes
• Outdoor Wedding Ceremony Facilities—Yes
• Award winning Mediterranean style restaurant Ciro’s Braserrie
• Nelson’s Bar – a contemporary, gastro style bar
• Spa by Kasia – to include a Roman-style swimming pool, steam room, Jacuzzi, sauna, 6 indulgent treatment suites, 3 luxury relax rooms, a VIP couple’s suite, Hamman, Rasul, air conditioned gymnasium, outdoor tennis court and Asian Sensory Garden
• Ample free parking

Wedding Breakfast and Reception Guest Capacities

With our various elegant function suites we are able to cater for both small and large civil ceremonies/partnerships and wedding receptions

The contemporary yet luxurious Grosvenor Suite is a magnificent venue for your wedding reception. This fully self contained suite, with its own private bar and entrance is flexible enough to accommodate from 50 to 250 guests.

Ciro’s Brasserie is an opulent Mediterranean themed restaurant with lush surroundings and picturesque courtyard providing a wonderful setting for a private daytime wedding reception for up to 80 guests.

The Westminster Suite is an exclusive room for a small intimate party of up to 30 guests, whilst the Belgrave Suite can accommodate up to 50 persons for a wedding reception.
At the Grosvenor Pulford Hotel & Spa we welcome all couples to celebrate their love and commitment. The Grosvenor Suite, The Westminster and The Belgrave are all licensed to conduct Civil Ceremonies and Partnerships in addition to our outdoor Lakeside Gazebo.

Accommodation

All of our beautiful bedrooms are finished to a high quality specification providing luxury accommodation at an affordable price.

• Ensuite facilities
• Flat screen digital television with 87 channels and radio
• Direct dial telephones
• Free WiFi
• Trouser press
• Hairdryer
• Hospitality tray
• 24hr night porter service

Spa by Kasia at the Grosvenor Pulford Hotel — Hen Spa Break Facilities

• Swimming Pool — Yes
• Steam room — Yes
• Sauna — Yes
• Individual treatment rooms — Yes
• Group treatment rooms — Yes
• Relaxation rooms — Yes
• Gym/health and fitness facilities — Yes
• Manicures — Yes
• Pedicures  — Yes
• Relaxation room — Yes
• Featured Products — Elemis and HD Brows

Nestled in the heart of the beautiful Cheshire countryside, Spa by Kasia at the Grosvenor Pulford Hotel is a luxurious haven for pampering and relaxation. This exclusive retreat offers an Eastern ambience of striking Buddha statues, flowing water features and soft Moroccan lighting, along with a stunning Asian Sensory Garden outdoors. Choose from a variety of treatments from leading brands such as Elemis and an irresistible selection of indulgent day and overnight spa escapes. Your visit can be tailor made to suit your preferences, with finishing touches such as afternoon tea, making Spa by Kasia the perfect pre-wedding retreat.

"Thank you so much for helping us both make our wedding day so special.

The day was absolutely fantastic, the sun shining, the piper, the silver service waiters and my projection mapping cake amazing, this wedding was a one off, our guests were blown away, they said it was the best wedding they had ever been too, so a big massive thank you to Emma and Alister and all your staff that made our day so special!"
Sandra and Tam

"Emma Simon, our Wedding coordinator was fantastic. She answered any questions I had and went above and beyond. Ben and Alastair greeted us on the day and made the day itself run so smoothly. The whole process from start to finish was amazing. All members of staff went above and beyond to make our day special; everything was taken care of so we could sit back and enjoy our day. Our day was just how we imagined it to be…. and more!"
Paul and Hannah Giggins

"Everything worked like clockwork and we were very impressed with every aspect of the service provided. The lady working for Marius on Saturday evening was particularly attentive and greatly added to the success of the more important aspects of the event. The food was delicious too. We were very impressed with the quality of the bedrooms and the complimentary gifts provided with them. Breakfast was plentiful and tasty. The staff at reception were also friendly and helpful and so were the kitchen staff when storing and cutting the cake. We will certainly come back to The Grosvenor soon for lunch as it will always be a hotel with a special place in our hearts."
Graham and Dana

"Emma Simon; we want to say a massive thank you for all of your help over the last couple of years; you’ve been absolutely amazing. Cannot thank you enough. The staff on the day were fabulous too especially the man in charge; he was brilliant and on top of everything. We had an amazing day and can’t believe it’s all over with. Would love to do it all again."
Elizabeth and Joseph

"Emma Simon seemed to show a genuine interest in our wedding plans and requirements and spent a lot of time explaining our options and costs etc. She answered any questions we had and was very helpful. On the day, everything was well planned and organised. It went exactly how we wanted it to. Everybody had a really good night. Everyone enjoyed the food and there was more than enough for everyone."
Kerry & Daryl Best

"Emma Simon, our Wedding coordinator was extremely helpful. Nothing was too much trouble. Alastair was our Master of Ceremonies and made us feel at ease throughout the whole day. Emma, Alastair and Rose were all amazing and made our day stress-free. Everyone was friendly, happy and cheerful. The Grosvenor Suite looked even better than I could have imagined, with all suppliers working well together to achieve a magical room and we received lovely compliments from guests regarding the food."
Gavin & Beckie Shell

"Emma Simon, the Wedding coordinator was fab, she put me at ease and nothing was too much trouble even with all the questions I had and the continual changes. The feeling was ‘this is your day and you can have what you want’.

The room looked amazing; I was blown away and just as planned and asked for.

My mum was particularly impressed with reception/reservations who took great care of looking after ‘Penny’ her little dog.

We will be returning again and again! Especially on our Anniversary!"
Emma Murphy

"Emma, the wedding coordinator was very bubbly and enthusiastic and nothing was too much trouble. Big thanks to Emma for her contact and support in the run up and planning….The bridal open evenings and wedding fayres were also great and the staff there were very helpful and supportive.

Alastair went above and beyond with last minute requests on the day.

A huge thank you for making our big day the BEST!"
Emma Heaton

"Both Emma Simon and Emma Smith helped us to plan our Wedding Day. Both were a pleasure to deal with and very approachable especially at wedding open evenings which we often used to ask questions at. Emails were always responded to quickly too.

I don’t think we met Alastair beforehand but as soon as we pulled up we were made to feel incredibly welcome and he immediately provided us with a reception drink. He explained how the day would run and took us aside every now again to explain what was going to happen next – we found this really helpful. We never felt rushed and the room turnaround was handled brilliantly.

All of the staff were so polite and professional. Special thanks to Aaron who gave some words of encouragement to David who left the room to get some fresh air before the speeches!

The food was delicious . Breakfast the next day was also lovely. The new refurbished restaurant is superb!

We look forward to returning to the Grosvenor Pulford in future."
David and Emma Lyth

"Following our show round with Emma Smith, her kind words, courteous manner and information encouraged us to make the right decision to book the Grosvenor for our special day.

Both Emma Simon and Nia Rostron were extremely helpful and courteous in helping us plan our Wedding day. Both had excellent communication and organisational skills.

Alastair made us feel very relaxed on the morning of our Wedding. Throughout our stay, Alastair regularly checked in with us to ensure that everything was to our satisfaction.

The Chef was extremely accommodating in regards to special dietary requirements. All our guests were extremely pleased with the standard of food and service.

The Hotel is stunning and has very well kept grounds. All staff are very welcoming and friendly and the Hotel has a very relaxed atmosphere."
Mrs & Mrs McHugh-Quinn

"Emma Simon, Wedding coordinator was literally amazing. We had lots of requests and Emma was just fabulous. We couldn’t thank her enough.

Alastair and his team were beyond amazing on the day. We literally couldn’t have wished for anything more. So many little attentions to detail that were so appreciated.

There was not one single member of staff who didn’t make us feel special. The best wedding team ever!

Our guests could not get over the quality and amount of food. The speed and service was amazing and the evening food was so plentiful."
Andrew Brennan

"Our whole wedding day was perfect from start to finish. I can’t thank Emma, Alastair and the team enough."
Sian and Lee Adamson

"We had our wedding at the Grosvenor Pulford Hotel & Spa on 25th March 2018 and had the most amazing day!

This venue is beautiful inside and out and the staff are incredible. Everyone was so friendly and professional and can’t do enough for you. They ensured the day went without a hitch and we received lots of amazing feedback from our guests about how fantastic the staff were and how beautiful the Hotel is.

Special mentions need to go to Alastair and his team on the day for their hard work and organisation. Alastair went out of his way to put our mind at ease the evening before the wedding and kept us updated as to what to expect throughout the day.

The wedding breakfast and evening buffet food was delicious and the rooms were fantastic.

I would also like to thank Nia and Emma in the events team who were brilliant in the run up to the wedding. Every query was answered quickly and efficiently and they were on top of everything at all times.

I can’t wait to go back to the hotel to see the new restaurant and we will definitely be back for an anniversary get away.

Thank you again Grosvenor Pulford for helping us to make out special day so perfect."
Carly Maiden

"Emma Simon was brilliant throughout the planning. Nothing was any trouble. Emma, Alastair, Aaron and George really made our day. They all welcomed us and made us feel so special for the whole weekend, not just our wedding day. The venue is perfect, the staff are perfect and the food is perfect. "

"From the day Emma Simon took over from the previous wedding co-ordinator Katherine, she was amazing. The whole day was beyond perfect, in our wildest dreams it couldn’t have gone as well as it did!

Alastair was amazing too, our family fell in love with him and everyone said how on it he was!

We have been inundated from our guests telling us that it was literally the best wedding they had ever been to. The food blew everyone away and then the service too, Alastair and the chef were unbelievable! The turn around and presentation of the room was amazing too, every time we came in after turn around it was like a totally different room. Everything was perfectly laid out and the room never looked short of perfect.

To say we want to do it all over again is an understatement!

Thank you, thank you thank you! The day was literally the happiest of our lives.

We will definitely be back to stay MANY times in the hotel – we want to move in!"
Andy and Jamie

"The Grosvenor Pulford Hotel was the first place we visited. We didn’t need to see anywhere else! Emma made everything perfect and easy to organise. Emma was available for any questions and helped with everything.

Alastair was well organised and made sure everything ran like clockwork.

The food was fantastic and so was the DJ! He played all the songs we requested.

The function suite was set up perfectly.

Aaron behind the Bar is a credit to the Hotel. Fantastic lad, helpful, good sense of humour and a pleasure to speak to. Nothing was too much trouble for him.

We had the best day ever – made perfect by your amazing staff, especially Emma and Aaron."
Ansley and Andy Reid

"We had our wedding party at the Grosvenor Pulford on 2nd March after getting married in Canada in February and it was brilliant. In the lead up to the event it became apparent that there would be building work going on at the Hotel on our day, however they went above and beyond, particularly Nia to put us at ease and make our party extra special. On the day the staff were excellent particularly Alastair and the room looked amazing, as was the food. We stayed for 2 nights in room 51 which was fabulous and also used the Spa for treatments. Again, the spa staff were excellent and made us feel so special. We would highly recommend the Hotel for a Wedding."
Kirstin Macbeth and Jacob Roberts

"Just a fabulous day all round! Rooms were amazing, the meal in Nelson’s Bar the night before was lovely and the service was excellent! Alastair made the whole Wedding day go smoothly, stress free and the attention to detail was excellent!
Laura and Andrew Farragher

"Emma was fantastic – cannot speak highly enough of her! We are a pretty disorganised couple so she had a challenge on her on her hands. But she was so helpful and made the planning of the wedding so much easier!

Alastair was an absolute diamond. He was so attentive and friendly – all the guests thought he was great as well. To keep the day running smoothly with a room full of ‘jocks’ – he needs a medal!

The food was phenomenal. There were some fussy eaters at the wedding and they all cleared their plates!

The waiters & waitresses were bang on - the food arrived so quickly and still hot. We really appreciated that. The Bar staff were also fantastic – I don’t know how much whisky they had to pour but they did a great job!!!

The function suite looked absolutely beautiful and so far beyond what I ever imagined.

The DJ was a great guy and played a cracking line up – the dance floor was hardly ever empty!

Thank you so much!"
Callum and Cally Vass

"We had the most incredible day on Thursday, everything was just absolutely perfect and we couldn’t have wanted any more for our wedding day.

From the moment I arrived at the Hotel, everything went so smoothly and that definitely made me relax.

Alastair was amazing throughout the whole day; both of you are an asset to the Grosvenor Pulford and we will have no qualms in recommending you to everyone!

All the little touches of professionalism were so evident from everyone working the wedding. It was literally seamless in everything from the collecting me from the room, arranging the guests, the service of the food, to refilling the sweet table, checking guests were all ok, just absolutely everything was flawless.

Thank you so much for the hug from you before I entered the ceremony room . I was so nervous and I can’t explain how lovely it was to see your smiling face!

Thank you from the bottom of our hearts."
Shona and Craig

"I wanted to say a huge thank you for making our wedding day the best day ever. You put so much effort and hard work in to ensuring the whole day went to plan without any hiccups at all and it did.

The room looked absolutely out of this world and the food was the best we have ever tasted so big compliments to the catering team.

Since putting on such a good day for us, two of our friends have finally booked their weddings now because they loved the way our day went.

I will recommend your outstanding venue and service to everyone I know."
Clare and Barry Davies

 

"Our dream as parents of the bride, was to give our daughter the day that she had wished for and the staff at the Grosvenor Pulford certainly delivered that. Their professionalism, expertise, organisational and customer service skills cannot be faulted.

As parents of the bride, we were quite emotional at times and nervous about the flow of the day and all that goes with it, but again your highly competent staff were so reassuring , putting us at ease throughout the whole day and evening."
Dawn and Darren Lloyd

"Emma Simon, Wedding coordinator was extremely efficient, professional and attentive throughout the whole process. An absolute credit to the Hotel . She made everything seem so smooth. Nothing at all was too much trouble and she always responded to emails on the same day. Again, Alastair is a credit to the Hotel. He helped the day go without a hitch! Everyone commented on the standard of food, the good food portions and taste. We even had ‘HAPPY BIRTHDAY’ written on the dessert plates for Nigel and 2 guests, it went down a treat!"
Louise and Nigel Goldsmith

"Emma Smith did brilliantly and was lovely, helping us to plan our Wedding Day. On the day itself, Alastair was brilliant too and we cannot commend him enough. The DJ (Simon) was ace! Very helpful and went above and beyond to accommodate our requests. Special thanks to Jade too, in Reception. You have it down to a tee. Thank you for keeping the high standards and doing a brilliant job!"
Adina and Dean Rutter

"We visited the Hotel for a birthday celebration, loved the hotel so much due to the amazing staff and booked our wedding as a result! Emma was fantastic, helpful, courteous and very professional throughout. The Master of Ceremonies on the day was fantastic too. The food was out of this world – massive thank you to the Chef! I work in customer service and your team far exceeded my expectations. You’ve impressed our guests that much that they are all looking to come back to stay for weekend breaks."
Natalie and Kate Beer

"Maurice showed us around the venue and made us feel very welcome. He was massively enthusiastic and funny! Katherine and Emma helped plan the big day and were both helpful and accommodating – nothing was too much trouble for them. We had an amazing day and our thanks go to ALL of the staff. Thanks, Em xxx"
Mr and Mrs Mayers

"Maurice literally made our day the best day ever! He really did an amazing job at remaining calm and offering solutions to ensure that we had an outdoor ceremony. Katherine was fantastic and more importantly patient. Everyone commented us on the food quality,  it was great -in particular the hog roast at night time. The Big Beat did our evening party and they were fantastic! "
Liam and Kate Allmand

"We found Katherine to be professional & knowledgeable however more importantly she made us feel welcome, at east and nothing was too much trouble. She made us feel like friends, not just clients. The fact that we will miss our pre-wedding meetings exemplifies how outstanding she is in her role as wedding coordinator. Michael Roberts was also extremely attentive to all our needs. He even offered to entertain our young nephew to allow his parents to watch our first dance! The function suite looked amazing and super exceeded our expectations. Not only did we enter the room with gasps of WOW (!) – our guests were also blown away by the way the room was set up. "
Clare –Anne & Declan Fielding

"We booked our wedding on the day we viewed the Hotel. We fell in love with it! Katherine was brilliant  and answered our endless emails efficiently on the run up to the day. On the day itself, Alastair was very welcoming from the minute we arrived in our wedding car! He made everything run to perfection. We felt like royalty from the minute we arrived the night before until we checked out 2 days later! All guests commented on how lovely the food was. The children, vegetarians and fussy adult (!) all had individual meals made for them on the day. Perfect venue, perfect staff! Would 100% recommend it!"
Mr & Mrs Lloyd

"Katherine was brilliant. She had less than 4 weeks to organise our day and the whole day was amazing. Maurice was fantastic too. His organisation of the day was perfect. He kept us informed every step of the way."
Dan and Lucy Woolfenden

"No other venue came close to the Grosvenor Pulford. The staff influenced our choice even more so as they were so helpful. I knew I wouldn’t be stressing out as they answered every question with help, advice and support. We had a PERFECT day!"
Hannah and Steven Orsler

"This was the first venue we visited and fell in love with it as soon as we saw it. Great sized function rooms and bedrooms. Extremely well presented, clean and tidy. Katherine was great from start to finish, always responsive to emails and great when we met up to discuss everything. Everything went perfect on the day because Maurice, along with other staff members were so helpful. The rooms were beautifully presented and the lighting was fab!"
Laura and Jamie Moorcroft

"Katherine and Emma were both excellent – knowledgeable and always true to their word. It was great to be recognised around the venue even without an appointment. On the day, Alastair went above and beyond to make our requests happen."
Lyndsey Butcher

"All our guests complemented all the staff, especially Alastair on how organised & friendly the event was. Katherine was utterly faultless. Made us feel at ease, organised and seamless."
Mr & Mr Havenhand-Less

"The day was just perfect! The staff made everything so easy and enjoyable for us. We felt like royalty! It was everything we wished for and more!"
Esther & Matthew Metcalf

"Best day of our lives and this was down to the incredible organisation at the Grosvenor & their staff."
Katie & James Macgregor

"Maurice was so helpful & friendly, as was Alastair and Katherine was very calming especially while waiting to go into the ceremony….All the food was served quickly and hot. Brilliant quality….The Grosvenor Suite was exactly as I wanted, if not better….The DJ was very attentive and played all the music we asked….. We had a fabulous wedding and loved every second of it!"
Anna & Daniel Phillips

"We both loved this venue. We felt as though Gail never tried to oversell it as the venue spoke for itself. We instantly felt a calm & relaxing atmosphere and this is exactly what we were looking for….We visited the Hotel a lot during the build up to our wedding and every time we did, the professionalism of all the staff was exceptional. Nothing was ever a problem. We were always made to feel so welcome. All of our guests could not believe how beautiful the venue was. The service from the Hotel went above and beyond our expectations."
Mr & Mrs Eager

"We cannot thank Katherine Green enough for her help and guidance and for responding to our ever changing needs on the lead up to the wedding day. The Grosvenor Pulford Hotel & Spa made this a lovely and magical day."
Gary Davies, father of the Bride

"When I first enquired about getting married at the Hotel Gail was very helpful at sending me details very quickly. Gail was excellent at helping with every step of our planning. She was extremely organised and professional. Alastair went above and beyond our expectations on our wedding day. He was not only extremely attentive to us but also to all of our guests… He overheard that I wasn’t happy with what the florist had done on my tables before I got married but he corrected it for me before my guests saw. Nothing was too much trouble for him. Thank you for making our day perfect."
Amy & Adam Walton

"The Hotel and it’s staff ensured we created the PERFECT day! How can you improve on perfect!? I only wish we could get married every day. We can’t thank you enough."
Jeff & Maria Nevitt

"From day 1 Gail and Emma have always been there, even when we changed our minds a few times. Nothing was too much trouble. At every step of the Wedding day, Alastair was there, willing to lend a hand. We felt very well looked after. He even helped to chop up the maid of honour’s dinner when she was preoccupied with her 2 year old son. We heard nothing but positive comments about the food and we were even left a plate of food in our room for when the night ended. The function suite was stunning and exactly what we had hoped for. The dance floor was never empty all night so that speaks volumes. Simon was very friendly, helpful and approachable."
Hannah & Mark Wildbore

"Never in my wildest dreams did I think our Wedding day would be as fantastic as it was. We have been very regular visitors to the Hotel for many years and have always found the staff to be brilliant, friendly & helpful and on the day of our Wedding they lived up to their reputation spectacularly. I was also really impressed with the businesses recommended for the Wedding. The flowers from VIVID were absolutely beautiful and I cried when I saw then. The harpist Nerys was brilliant. What an absolutely lovely lady and so talented. The photographer and harpist kept telling me that even though they do a lot of work in other places, this is by far the best at organisation which I do believe is true."
Mr and Mrs Robinson

"Right from our first contact with Gail, the planning and organisation has been excellent and the service throughout the day was exemplary. Particularly worthy of note is Maurice whose attention to detail along with his organisation and management skills were a credit to himself and the Hotel. The team of serving staff did an excellent job even with the choice menu that we had offered guests. Everyone’s glasses were always kept full too. The food was to a very high standard in both taste and presentation and the function suite was beautifully decorated and arranged. All of our guests have been exceedingly complimentary about everything that the Grosvenor provided and the service they received. Planning and organising a wedding is a daunting task and one you hope will result in a day to remember. With the help, support and very high level of professionalism of all the Hotel staff involved in planning and running ours we had a perfect and memorable day that far exceeded our hopes and expectations."
Neil & Moya Geering

“In our opinion, the day could not have been any more perfect. Gail was always polite, friendly & professional. Maurice was the same and made the experience fun too. Both members of staff made our lead up completely stress free and all of our requests were met perfectly. All the food on the day was perfect. We had a menu choice for our wedding breakfast and each guest got exactly what they ordered. DJ Simon was phenomenal. We sent him a request list of what we wanted and he did that and more. He kept everyone up on their feet! A big, massive thank you to the Spa too, in particular Agnes for doing an amazing job on my make-up. Also to Sandra and Louise for all treatments the following day.”
Kevin & Rachel Myers

“We had viewed 6 other venues within the Chester area but we were made to feel at home the second we arrived at the Grosvenor Pulford. We fell in love with the hotel & grounds and the idea that we could have as big or as small a wedding as we liked. We felt our wedding was in total control from the initial meeting right up until the day. We were kept informed of everything and we never had to chase anything up. Gail’s knowledge and professionalism was outstanding. All staff were amazing at what they do. No stress, no mistakes, nothing to worry about. Everything and everybody were so calm and relaxed and this helps you enjoy the day more. The customer service, manners and attitudes were all focussed on us having an amazing day and nothing was too much trouble. “
Danielle & James Ellison

"We fell in love with the Grosvenor Pulford straight away. Gail and the rest of the team were always very helpful. The food was lovely and the Hotel took great care of our guests with special dietary requirements. The DJ did a great job of keeping everyone up on the dance floor and he didn’t play any cheesy music, at our request! The package we received was brilliant value for money. It was like we had paid tens of thousands of pounds. Fantastic service."
Amanda & John

"We were made to feel really important and such effort was made by all members of staff to ensure our afternoon/evening was perfect. We hadn’t looked anywhere else as we knew of the great service by word of mouth. We had a self-service buffet as opposed to a fixed menu and all of our guests loved it."
Michael & Jayne

“My daughter had her Wedding here on Saturday 1st February and it was perfect. All of the staff were friendly, helpful and nothing was too much trouble. Alex and Maurice who supervised the Wedding were so good to all of us. We were absolutely amazed at how smoothly everything went thanks to both of them. We couldn’t have imagined how special the whole day was going to be…. Jade who ran the Bar in the Grosvenor Suite was so busy and yet never stopped smiling and is a credit to the Hotel. Every member of staff we came in to contact with from chamber maids, kitchen staff, reception, spa and bar staff were fantastic.”
D Procter

“Gail helped us to plan our day and was very informative, friendly and well organised. We also had a great Master of Ceremonies. Nothing was forgotten, everything looked perfect & all guests had a fantastic day. The photographs look amazing and we loved the Grosvenor Suite – private for all guests to enjoy each other’s company. We felt very at home and very happy with the entire experience. We would definitely recommend and can’t wait to come back to stay.”
Mr & Mrs Shenton

“Excellent customer service, nothing was too much trouble. All staff were professional and attentive and made our day extra special and run smoothly… Amazing value for money. We couldn’t fault any part of the day!”
Mr & Mrs Higginson

“The Grosvenor Pulford staff could not do enough for us. We were so pleased with them all. They made our special day extra special. Alastair was lovely even at my most stressful moments before the Civil Ceremony he calmed me down. The food was the best we have ever had and a lot of our guests have now started to go to the Grosvenor Pulford for Carvery on Sundays.”
Mr & Mrs Evans